A private cloud is a network of shared IT resources dedicated to a specific client. It relies on remote data centre infrastructre and creates a secure, scalable virtual environment.
When coupled with effective managed IT services, private cloud services can increate workforce flexibility, enhance buiness efficiency and generate significant upfront and recurring savings.
Bespoke Technology develops individual dynamic and secure Managed Private Cloud solutions for customers of all shapes and sizes. Ask us today how we can power your business with a Private Cloud solution.
IT Support Helpdesk
An ideal first point of contact to resolve minor issues, our telephone and email support services mean there is always a line of communication open between your employees and our IT technicians.
Remote IT Support
Our IT specialists resolve minor issues by accessing your network devices (i.e. core infrastructure and workstations) remotely.
Onsite IT Support
Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot.
All devices Firewalls, Access Points, Routers, Switches, traffic utilisation are monitored by our Network Operations Centre (NOC) team for proper operations.
The Bespoke Technology difference
Don't break the bank. Our solutions are designed to avoid bill shock at the end of the month.
Built in redundancy to ensure your services are constantly accessible when you need them.
Your connectivity is paramount - which is why we only partner with quality network providers.
Protect yourself against critical failures with our Business Continuity solutions.
Benefits of Private Cloud
Dedicated account manager & technician
Every customer on a managed service agreement is allocated a dedicated Account Manager as well as a Lead Technician backed by a Secondary Technician to ensure our customers get looked after when they need it.
Predictable monthly billing
We hate hidden surprises in our bills, so we ensure our customers have no hidden surprised in their manged services. Our fixed monthly rates ensure you are not incurring any unexpected costs.
We are continuously improving our operations and offerings customers. We are continually investing in best practice tools and methodologies to ensure your evolving needs are met.
Here when you need us
Our support team are available from 8am to 6pm Monday to Friday AEST. Outside of these hours, our team is available for phone-based emergency support when required.