Identify inconsistencies, irregularities and inefficiencies that are causing your businesses network to operate ineffectively. 

A thorough systems health check helps discover opportunities to increase computing efficiencies and reduce costs.

Bespoke Technology systems health check provides a comprehensive report to discover where improvements can be made to ensure you and your team are maintaining productivity.

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Technical Review

Our team will perform a review at your office through discreet and non-disruptive IT diagnostics tools.

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Remote IT Support

Our IT specialists resolve minor issues by accessing your network devices (i.e. core infrastructure and workstations) remotely.

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Onsite IT Support

Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot.

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Network Support

All devices Firewalls, Access Points, Routers, Switches, traffic utilisation are monitored by our Network Operations Centre (NOC) team for proper operations.

The Bespoke Technology difference

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Cost Effective

Don't break the bank. Our solutions are designed to avoid bill shock at the end of the month.

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High Availability

Built in redundancy to ensure your services are constantly accessible when you need them.

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Quality Networks

Your connectivity is paramount - which is why we only partner with quality network providers.

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Business Continuity

Protect yourself against critical failures with our Business Continuity solutions. 

Benefits of Managed Service Desk

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Dedicated account manager & technician

Every customer on a managed service agreement is allocated a dedicated Account Manager as well as a Lead Technician backed by a Secondary Technician to ensure our customers get looked after when they need it.

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Predictable monthly billing

We hate hidden surprises in our bills, so we ensure our customers have no hidden surprised in their manged services. Our fixed monthly rates ensure you are not incurring any unexpected costs.

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Continuous Improvement

We are continuously improving our operations and offerings customers. We are continually investing in best practice tools and methodologies to ensure your evolving needs are met.

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Here when you need us

Our support team are available from 8am to 6pm Monday to Friday AEST. Outside of these hours, our team is available for phone-based emergency support when required.