In the digital age, your technology is the heart and soul of your business, so it’s important that you ensure it is well-maintained. Sure, you may have an internal IT department, and they probably do a great job, but what happens when a technology problem arises that is beyond the scope of their expertise?  At that point, you’ll need to turn to a third-party IT provider to handle the problem.

While this is now your only option, the break/fix IT model is expensive. With co-managed IT services, though, break/fix and the expense that comes along with it is something you’ll never have to think about again.

Co-managed IT services explained

Co-managed IT is all about supplementing your in-house IT department to better take care of the lifeline that keeps your business up and running – your technology. It is not about giving up the control of your technology to a third party. In fact, co-managed IT services are a more economical and efficient way of keeping your technology running smoothly.

Co-managed IT is having an in-house IT department, but with the added benefit that you can outsource a portion of your tech support needs to a third party. This ensures that your team does not have to deal with the infrastructure management issues on their own and can instead focus on what they’re really good at.

These services are perfect for businesses that have limited resources, or simply do not have time to manage their information technology needs. With co-managed IT, you can outsource a portion of your IT needs, such as cloud management, remote monitoring and management, business internet management, cyber security, and more, to a third party who is more than capable of handling the workload.

The benefits of co-managed IT

Co-managed IT is ideal for small companies who are looking to outsource their IT support needs but is also beneficial for businesses that want to improve their efficiency and save money at the same time. They also provide a great benefit for businesses with limited resources and are perfect for businesses that can’t afford to hire additional staff or purchase new systems.

In addition, if you have an internal IT team but do not have the necessary resources to manage them all, co-managed IT services can be a great way to ensure your business is able to get the help it needs. If you’re also looking for a way to outsource your tech support needs without sacrificing quality, look no further than co-managed IT.

When will your business need co-managed IT services?

There are a number of reasons why a business might decide to outsource their IT needs, and many of them include the following:

Limited resources

Co-managed IT services can be a great option for businesses who are looking to improve efficiency but have limited resources. A co-managed IT team can help with a number of tasks, from basic maintenance and support to more complex issues that require specialist knowledge.

Infrastructure problems

They can be a great option for businesses that are experiencing issues with their technology infrastructure, including network, server, and security. In this case, you can outsource your IT needs to a third-party company that specialises in these areas. They will then work with you to resolve these issues.

Inability to meet staffing needs

They may also be a great option for businesses that have difficulty hiring employees to fill tech support positions. You could save time and money by outsourcing your IT needs to a third-party company.

In this case, the company would work directly with you to find the best solution for your needs. They will also help you find qualified candidates that meet your job requirements.

A lack of internal knowledge or skills

For businesses that do not have enough internal knowledge or skills to manage their technology needs on their own, co-managed IT is the answer. It allows businesses to have access to the right skills and expertise when they need it, without having to pay the salary of a top tier expert.

Cost savings

Co-managed IT services may be a good option for businesses that want to save money on their IT costs. You can save time, money, and headaches by outsourcing your IT needs to a third-party company. In this case, you will pay the third-party company a flat monthly fee for their services. The company will then work closely with you to resolve any issues that arise. This is beneficial because it allows you to focus on other aspects of your business while they focus on the technical side of things.

What happens if you don’t co-manage your IT?

Your IT is important, and if you don’t have it co-managed with a team of experts, you run the risk of damaging your business and your bottom line. This is because you won’t be able to resolve issues as quickly and efficiently as you would if you had a team of experts on staff. This could cause unnecessary damage to your business and potentially put your business out of business. You will also have to spend more money on your IT system and services because you will have to hire more IT professionals when something goes wrong – and remember break/fix is NOT cheap.

It’s your choice…

When it comes down to it, the choice is simple. You can either pay more money and have to deal with IT issues that arise, or you can pay less money and have the peace of mind knowing that you have the expertise and support available when you need it, and your business is going to be protected from any potential problems. 

If you’d like to make sure that your technology is at peak performance whether you have an in-house IT team or not, contact the team at Bespoke Technology. As a leading managed service provider (MSP) in Newcastle, they are the A-Team of technology so give your business the best that the industry has to offer.